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Privacy Policy

We respect your privacy and handle data responsibly. This policy explains what we collect, how we use it, and the rights you have over your information.

1. Information We Collect

We collect information to deliver our services effectively, improve user experience, and communicate with clients. This includes:

  • Personal details (name, email, company, phone)
  • Project and business requirements you share with us
  • Usage analytics such as pages visited, device type, IP address
  • Cookies and tracking data for performance optimization

What we never do:

  • No selling of personal data
  • No renting or trading of information
  • No hidden third-party tracking for ads

2. How We Use Your Data

We use collected information to:

  • Plan, develop, and deliver our products & services
  • Respond to support requests or inquiries
  • Improve website experience and usability
  • Send optional updates or newsletters (only if you opt in)
  • Meet legal, regulatory, or security obligations

3. Data Sharing & Trusted Partners

We only share data when necessary to deliver our services. Examples include:

  • Cloud infrastructure (AWS, Azure, GCP)
  • Analytics tools
  • Payment or invoicing platforms (if used)
  • Contracted specialists working on Synaphis projects
  • Legal authorities when required by law

Partners must meet security and privacy standards before we work with them.

4. Data Security

We take security seriously. We use:

  • Encrypted storage and secure data transfer
  • Access control and authentication policies
  • Continuous monitoring of systems and threats
  • Secure communication protocols

5. Cookies & Tracking

Cookies help us understand how visitors use our site and improve performance. You can disable them in browser settings, but some features may not work as expected.

6. Your Data Rights

You may request to:

  • Access or update your information
  • Delete your information
  • Download a copy of your data
  • Opt out of marketing messages
  • Limit or object to certain processing

Email support@synaphis.com to make a request.

7. Policy Updates

This policy may be updated periodically. We will update this page with the latest effective date.

8. Contact Us

For privacy questions or concerns, email: support@synaphis.com